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Field Technician

Eingestellt von Synergy America, Inc.

Gesuchte Skills: Engineering, Xml, Net, Crystal

Projektbeschreibung

The Field Technician staff is responsible for business process and technical consultation, installation, training, and supporting new client installations.

ESSENTIAL FUNCTIONS:
The Field Technician will be responsible for a wide range of onsite tasks including hardware assembly and configuration, software installation and configuration, and customer training. They will manage customer relationships throughout the implementation process and serve as the single point of contact for the customer while they are onsite. Travel time ranges from 90% to 100% usually week to week. The Field Technician must be able to lift up to 100 Lbs from the floor to a table surface, work on their feet for 8+ hours a day, and endure long work hours if required. There will also potentially be opportunities for long term relocation assignments. Must communicate effectively and establish customer rapport quickly while complying with established service processes and procedures.

RESPONSIBILITIES AND ADDITIONAL DUTIES:
When not travelling, the Field Technician may be asked to assist with Technical Support, Professional Services, or short term projects.

JOB SPECIFICATIONS/PERSONAL QUALIFICATIONS:
-Four year IT degree (MIS, Computer Science, IST, Systems Engineering) or relevant work experience
-Computer/IT Certification (A+, MCP, MCSE) a plus
-Must possess a positive attitude
-Excellent communication skills (written and verbal)
-Strong interpersonal skills
-Ability to train users with varying computer experience
-Ability to quickly identify and solve problems
-Career-minded with a strong work ethic
-Must be self-sufficient yet work well as part of a team
-Ability to adapt and quickly respond to the unexpected
-Ability to learn new products and technologies quickly
-90% travel required
-Proficient in current Windows Server and Desktop Operating Systems
-Intermediate Networking
-Intermediate Database skills (SQL, SQL+)
-Basic Database Administration
-Write and execute basic queries
-MS Office (w/emphasis on Access & Excel)
-Retail IT/Food Service Industry IT/Healthcare IT
-Previous Customer Training skills
-Programming skills (Visual Basic .NET, Crystal Reports, MS Access, and XML)
-Project Management experience, familiarity with MS Project

Interested candidates should send a copy of their Resume including rate information

Company Profile:
Synergy America, Inc is a 16-year-old Professional Services staffing firm providing contract, contract-to-hire and direct-hire resources to companies looking for key individuals. We specialize in providing top-notch talent for our clients, and help candidates in finding the right position.

We rely on our knowledge of search and hiring procedures. We consider both the companies and the candidates to be our clients. We believe in providing the highest level of service to our clients at all times.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synergy America, Inc.