Field Service Technician A+

We're the leading IT outsourcing company seeking an IT DISPATCH TECHNICIAN with A+ certification for the Dallas/Fort Worth area. Position is currently 90 day CONTRACT-TO-HIRE. Contact us right away to find out why COMPUCOM is the employer of choice for contractors!

POSITION SUMMARY:

- Laptop/Desktop Break-Fix technician (dispatch)
- Printer Break-Fix technician (dispatch)
- POS Break-Fix technician (dispatch)

RESPONSIBILITIES:

- Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
- Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.
- Activities include recognition, research, isolation, resolution, and follow-up.
- Performs general maintenance, troubleshoots, and repairs major OEM laptops, desktops, POS, and printers.

REQUIRED QUALIFICATIONS:

- CompTIA A+ certified
- Laptop/Desktop break-fix experience
- Printer break-fix experience
- Deskside customer service support experience
- Reliable transportation (Driving position - reimbursed accordingly)

ADDITIONAL SKILL SET CONSIDERATIONS:

- XEROX Printer certifications with TCN #
- Major OEM Printer Warranty certifications
- Major OEM Laptop/Desktop Warranty certifications
- Server break-fix experience
- CompTIA Server+