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Field Service Technician

Eingestellt von CompuCom

Gesuchte Skills: Engineering, Oem, Client, Network

Projektbeschreibung

FIELD SERVICE TECHNICIAN SCHENECTADY, NY CONTRACT OPPORTUNITY

You re covered with COMPUCOM. We offer our temporary employees full benefits. Always have. Always will. Join us!

FUNCTIONS/RESPONSIBILITIES

- Maintain manufacturing systems, PCs and terminal server networks.
- Set up and maintain new and existing PCs.
- Troubleshoot and fix problems encountered on PCs and triage issues with affiliated departments.
- Create, edit, and maintain documentation for data collection reporting.
- Interface with data warehouse to pull reports for stored product data.
- Interface and upgrade systems as required, provide input on buy/lease on case-by-case basis.
- Analyze data, recommend and drive process improvements.
- Perform system related duties.
- Personal Computer database generation, maintenance, analysis of multiple systems and processes.
- Maintain inventory for PC spare parts (Ordering, Tracking, Procurement, etc.).
- Must interface with corporate end users as well as engineering and management staff.
- Work flexibly and actively to meet business priorities.
- Seek to help/train whenever possible.
- Grow personal skills and learn new tasks.

QUALIFICATIONS

- 5 years prior experience in operating/maintaining PCs, laptops, and peripherals
- 2 year degree in IT related field or equivalent experience in IT
- Understanding of SLA driven performance requirements within vendor/client operations
- Experience with enterprise ticketing system for managing trouble tickets and queue operations
- Experienced with warranty repair on OEM equipment and able to demonstrate process familiarity
- Microsoft Office Suite experience (eg Excel)
- Knowledge and experience using process improvement tools
- Ability to handle multiple projects simultaneously
- Strong analytical skills
- Must be able to work in a team environment
- Must be able to lift 50 lbs.

*CompuCom supports Employment Equity and Diversity* CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it's all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer. To learn more, visit the website.

Projektdetails

  • Einsatzort:

    Schenectady, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

CompuCom