Field Service Technician

DISPATCH TECHNICIAN NEEDED - OKLAHOMA CITY

Position Summary:

- Laptop - Desktop Break-Fix Technician (DISPATCH)
- Printer Break-Fix Technician (DISPATCH)
- POS Break-Fix Technician (DISPATCH)

Responsibilities:

- Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers
- Provides technical support in activities associated with the identification, prioritization and resolution of reported problems
- Activities include recognition, research, isolation, resolution, and follow-up
- Performs general maintenance, troubleshoots, and repairs major OEM laptops, desktops, POS, and printers

MINIMUM Requirements:

- CompTia A+ Certified
- Laptop/Desktop Break-Fix Experience
- Printer Break-Fix Experience
- Deskside Customer Service Support Experience
- Reliable Transportation (This is a driving position - reimbursed accordingly)

Additional Skill Set Considerations:

- XEROX Printer Certifications with TCN #
- Major OEM Printer Warranty Certifications
- Major OEM Laptop/Desktop Warranty Certifications
- Server Break-Fix Experience
- CompTia Server +