Field Service Technician

TECHNICIAN WITH A+ AND OEM CERTIFICATIONS NEEDED. Contact us today to find out why COMPUCOM IT WORKFORCE SOLUTIONS is the employer of choice for contractors.

SKILLS:

- Basic device move
- Asset inventory data collection
- Packing/unpacking of assets
- Parts receiving and delivery
- Scripted preventive maintenance
- Piece replacement: keyboards, monitors, mouse
- Full Unit Replacement: Non- MFP small printer, PC, laptop, POS register, POS printer
- Install, test and operates basic operating system software
- POS register and POS printer Component Level repair
- Laptop, desktop Component Level repair
- Basic printer and basic Laser (non-MFP) Component Level repair
- Scripted image, patches, and anti-virus loads
- Basic software configuration and system backups
- Smart Hands, executes defined OEM instructions
- High end MFP printer replacement and scripted configuration
- Wireless access whole unit replacement
- Basic cable troubleshooting
- Smart Hands, executes defined Networking instructions
- Scripted IMAC and IMACD
- Scanner/scale calibrations
- Ability to handle warranty certification calls

CERTIFICATIONS:

- A+
- Multiple OEM Hardware Certifications

ABILITIES:

- Read and follow written directions
- Write legibly and accurately
- Ability to lift and carry 50 lbs.
- Reliable transportation
- Pass drug and background check as required
- Basic Client Level communications
- Works with minimal direction

*CompuCom supports Employment Equity and Diversity*