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Facility Operations Engineer

Eingestellt von CompuCom

Gesuchte Skills: Support, Engineering, Engineer


Our client is a hugely popular Northwest company looking for an individual with proven and tested leadership skills to help with a newly developed Facilities Operations Center. The Facility Operations Center is responsible for 24X7 monitoring of the data center's physical infrastructure and will serve as a facilitator for all Large Scale Events. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.

The ideal candidate will need to have an understanding of data center IT Infrastructure and data center Facilities Infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box.

If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of very large-scale Data Centers, then this may be the challenge you've been looking for! Only those with hands-on data center experience need apply.


- Monitors the global data center facilities infrastructure platform
- Serves as a Point of Contact for internal and external teams
- Assists with the development of communication and escalation protocols designed to improve the team's performance
- Contributes to outage post mortem analysis
- Ensures records are updated in a timely manner
- Assists with coordination and communication during emergency recovery efforts
- Assists with the development of tools that will enhance the team's performance
- The ability to support a 24X7 environment (weekend and holiday shifts required)


- 3+ years' experience in Data Center Engineering/Operations
- Strong verbal and written communication skills
- Ability to work with senior company leaders
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools
- Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries
- Shows good judgment and instincts in decision making
- Ability to prioritize in a complex, fast-paced environment
- Self-starter
- Strong customer focus
- Excellent judgment
- Relentlessly high standards - never satisfied with the status quo
- Thinks Big!


- NOC (Network Operations Center) experience
- BSEE Bachelor's Degree or Technical (Military/Trade School) Degree and relevant experience


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  • Berufserfahrung:

    Keine Angabe

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