Facilities Manager

Facilities Manager
Stoke on Trent
6 months Contract
£250 to £300

Job Purpose

* To lead and direct on operational activities in relation to facilities services.
* To manage the operational service area, ensuring the provision of effective services in accordance with the legislation and policies, procedures and eligibility criteria.
* To carry out principal strategic leads on statutory duties in relation to facilities services.
* To ensure the delivery of quality services within allocated budgets.
* To ensure continuous improvement within the designated service areas, performance against local and national expectations.
* To establish a culture of excellence that puts learning at its heart and encourages the attitudes and respect needed to optimise individuals, talents and develop positive relationships between fellow citizens.

Key Duties/Responsibilities

Strategic Management

* To take ownership of the transformation agenda for City Renewal as determined by the Senior Leadership team and to lead change initiatives within the areas of direct responsibility.
* To contribute to the strategic and service delivery developments within the wider City Renewal Directorate.
* To work closely with the Assistant Director's team to agree priorities for development and change.
* To ensure the Council's vision, values and strategic objectives are achieved by providing a clear sense of purpose and direction within the service.
* To lead on the development and implementation of facilities services and to provide strategic policy advice to Members to assist in the economic development and regeneration of the City.
* To provide effective leadership and motivation of staff within the services managed, including taking a proactive and flexible approach to decision making and the delegation of appropriate decisions to subordinate staff and providing clear lines of accountability.
* To provide wider corporate leadership when required, including leading and supporting projects and initiatives which cross service boundaries.
* To deliver effective performance management, including providing timely and direct intervention to sustain high standards of corporate and service performance, continued improvement and service development.
* To ensure the Director of City Renewal; the Assistant Director of Technical Services and Members of the Council are advised appropriately and effectively on matters relating to Facilities services.

Service Quality

* To ensure that activities within the service are carried out to agreed service standards within available budgets, and in line with legislative, regulatory and national minimum standard requirements.
* To ensure an effective "customer focus" and involvement in service design and delivery.
* To provide specialist advice to staff within City Renewal and other directorates and agencies.
* To investigate complaints and disciplinary matters in accordance with corporate and divisional procedures.
* To generate and maintain safe working practices and procedures including health and safety risk assessments for all field staff.

Performance

* To identify and ensure implementation of service improvements within the service in order to drive continuous improvements in performance.
* To ensure an effective customer focus and involvement with service design and delivery.
* To develop and maintain effective systems for performance and quality management.
* To provide cover for other managers within City Renewal.
* To review effectiveness of existing working methods and devise, in conjunction with relevant staff, creative approaches to service development.
* To ensure the appropriate use of information technology in the management and delivery of the service, that such failures are not repeated.

Resource Management

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.