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Expert CRM Analyst and Project Leader

Eingestellt von Harvey Nash BE

Gesuchte Skills: Design, Client, Designer

Projektbeschreibung

1. Context of the mission
In the context of a project to develop/extend a CRM tool and a case management tool for our internal client we are looking for an experienced functional designer with good knowledge of CRM functionalities.

2. Mission period Start date: ASAP
Duration: 6 months
(Depending on project evolution, extension is possible)

3. Language requirement

Languages
English 2
Dutch 3/1
French 3/1
1 = Basic - 2 = Good - 3 = Fluent
*Dutch and French (One fluent, the other basic or passive at least)

4. Localisation
Brussels centre.

5. Level of education required
Master or equivalent through professional experience.
6. Required Knowledge and Experience

Personal Skills

Mandatory
* Very good analytical skills
* Good communication & coordination skills
* Client oriented / Structured / Autonomous
* Positive & constructive attitude
* Project leading skills

Business experience required

Mandatory
* Proven background in Insurance business or equivalent (Financial / Bank ing / )

Preferable
* Knowledge of Employee Benefits business

Technical experience required

Mandatory
* experience in CRM Application Development
* Knowledge & implementation of Microsoft CRM Dynamics

Preferable
* Knowledge of Wintel environments

Functional experience required

Mandatory
* Strong functional analyst experience in the CRM domain

Preferable
* Knowledge of PRINCE 2 methodology

7. Objective of the job
As Expert CRM Analyst and Project Leader you will collaborate closely with the business, peers & the architects to elaborate the functional description of IT solutions taking into account short term projects objectives & a long term vision of the application landscape. You will be responsible for the correct implementation & testing of the solution within the planning, budget and quality constraints.
* Design functional solutions based on the business requirements and architecture outputs.
* Collaborate with technical designers to translate the functional design into well- tailored technical design.
* Coordinate solution developments.
* Prepare & Execute the necessary test cases based on the requirements to meet the expected quality.
* Support the business and the IT Team during user acceptance testing.
* Organise go live of the application.
* Project followup & reporting (Budget / scope / Timing /Quality) according to standards
Guarantee the long term overall quality of the application domain by systematically taking into account: stability, scalability, traceability, flexibility, maintainability, performance,.

Projektdetails

  • Einsatzort:

    Brussel, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Harvey Nash BE