ERP Business Process Manager

For our life-science client based in Basel, Switzerland, we are looking for a:

Job Title: ERP Business Process Manager

Who will manage business process implementations in ERP systems (changes, enhancements as well as new solutions), train and support users, identify areas of improvement and develop and promote respective solutions. Ensure process and SAP knowledge is continuously enlarged and applied in order to fully leverage the value of the integrated SAP system and to achieve high level of service, cost efficiency, quality and compliance.

Major Accountabilities (Describe 8-12 main results of the role to be achieved)

Process management

* Understand, elaborate and implement Order Management & International trade (OMIT) Business Processes related to assigned topics

* Ensure that OMIT Business Processes are properly implemented in ERP

* Facilitate cross-functional alignment and understanding of processes related to assigned topics, document the processes in the form of SOP, Working Instruction and/or Training Materials. Ensure compliance with GxP, InControl and regulatory requirements and continuous improvement of rel-evant processes within area of responsibility.

* Lead investigations for deviations related to assigned processes

Issue management and ERP enhancements

* Propose process and system improvements in order to enhance business effectiveness and efficiency with a special focus on automation

* Participate and/or lead projects for implementation of new/modified functionality, SAP modules, interfaces with other IT applications

* Specify user requirements for ERP projects and enhancements in ERP areas

* Testing local/global ERP functionality - test cases documented for new/changed processes

* Dealing with issues, serve as escalation level for end-users. Provide first level support to users incl. diagnosis and resolution

* Raising tickets for Incidents, Service Requests and Business Support with the Center of Excellence, SPOC to COE in SAP Solution Manager for OMIT related topics. Manage from creation to comple-tion

Business process monitoring for selected processes

* Ensure business data consistency by regular monitoring of ERP/SAP application interfaces, batch and print jobs.

* Perform required corrective measurements or escalate to next level support.

* Provide batch traceability support on request for SHAPE

Education (minimum/desirable): Higher education (Bachelor or Master degree) in Supply Chain Management, Business Administration, IT, Industrial Engineer-ing or Science (Chemistry, Pharmacy). Additional SAP trainings (internal and/or external)

Languages: English and German - fluent written and spoken. 3rd language a plus

Experience:

* At least 5 years of professional experience in a Supply Chain, Finance or IT role. Preferably in Health Care, Con-sumer Goods, Chemical or another process industry

* At least 5 years of experience in SAP usage (advanced user knowledge). Ideally Super User experience.

* Active participation in ERP projects across all phases: blue-print, development, testing, training and go live. Ideally in a leading role (eg lead for SC process or sub-process area)

* Project management experience, as project lead. Ideally in x-functional projects and in Healthcare industry

Michael Bailey International is acting as an Employment Business in relation to this vacancy.