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Enterprise Service Management Lead

Eingestellt von Robert Walters - Sydney

Gesuchte Skills: Support, Client

Projektbeschreibung

Our client a global mining and resources organisation are currently recruiting for an ESM Lead to head up their program of service standardisation. The programme goal is to deliver a new simplified ESM framework that orchestrates people, processes and technologies to deliver services of consistent quality within acceptable costs to the organisation.

About The Role:
The below are the key tasks & outcomes that will need to be generated:

- Single point of accountability for implementation activities
- Manage Vendors to ensure the outcomes of the program are achieved
- Provide weekly status reports into Global Steering Committee
- Mobilise and manage resources within Implementation Team
- Act as the point of escalation for resolving issues
- Manage risks and mitigation activities
- Manage Asset Vendors to support transition to ESM
- Review and where necessary approve ESM CIT 1GO deliverables
- Manage Asset participation in testing and deployment
- Ensure Commercial aspects of the change to Vendor contracts is

Key Skills Required
Transferable skills will not be accepted from candidates who have not got the below experience:

- Previous experience heading up a similar sized project in the resource sector
- Previous experience with Mining/Resources
- Strong background in customer relationship management, problem solving and process improvement
- Right to work in Australia

For further information please contact Dualta Doherty quoting reference 649672DDJ

Projektdetails

  • Einsatzort:

    Perth, Australien

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Robert Walters - Sydney