Enterprise Service Desk Specialist Job

ENTERPRISE SERVICE DESK SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in Quantico, VA.

Top Skills You Should Possess:

- Desktop Support
- Security+ CE

What You'll Be Doing:

- Develop scripts, analyze tailored reports, review and correlate audits, conduct Tier 1 and higher tiered analysis in response to Service Desk escalation
- Monitor tickets to correlate events and incidents for maintaining overall required levels of performance of Information Technology Services
- Perform patching of ticket management system and perform Remedy System Administration

What You Need to Bring to the Table:

- Five to nine (5-9) years of experience required with at least four (4) years of experience using Remedy

WHAT ARE YOU WAITING FOR? APPLY NOW!

RECRUITER: Phillip Thaxton

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. If you are an individual with a disability and you require an accommodation in the application process, please email.

J2W: INFOTECH

TAX TERM: CON_W2

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Ref:

YFS/Aviation: IT & Telecom