Enterprise Service Desk Specialist Job

ENTERPRISE SERVICE DESK SPECIALIST needed for a contract opportunity with Yoh's client located in Pearl Harbor, HI.

The Big Picture - Top Skills You Should Possess:

- Desktop Support
- Security+ CE

What You'll Be Doing:

- Develop scripts, analyze tailored reports, review and correlate audits.
- Conduct Tier 1 and higher tiered analysis in response to Service Desk escalation.
- Monitor tickets to correlate events and incidents for maintaining overall required levels of performance of Information Technology Services.
- Perform patching of ticket management system and perform Remedy System Administration.

What You Need to Bring to the Table:

- Five to nine (5 - 9) years of experience required with at least four (4) years of experience using Remedy.
- Certified in accordance with DODD 8570.1 Information Assurance Technician I.
- Certification required in Information Technology Infrastructure Library (ITIL) version 3 Foundation.

WHAT ARE YOU WAITING FOR? APPLY NOW!

RECRUITER: Phillip Thaxton

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. If you are an individual with a disability and you require an accommodation in the application process, please email.

J2W: INFOTECH

Tax Term: CON_W2

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YFS/Aviation: IT & Telecom