Enterprise Business/Systems Analyst

ENTERPRISE BUSINESS/SYSTEMS ANALYST PORTLAND, OR 6 MONTH CONTRACT

At COMPUCOM, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

The Enterprise Analyst primarily participates in the project-driven activities to capture business needs, processes, requirements, use cases, project plans, and related documentation and specifications. The Enterprise Analyst works effectively with business and technical analysts, bringing an enterprise, cross-functional perspective to the project team(s), resulting in unified business requirements and streamlined processes that increasingly meet client goals and initiatives.

Additionally, the Enterprise Analyst consistently and appropriately uses Business Analysis and Business Process Engineering (BPE) methods and tools and helps others both internally and externally. The Enterprise Analyst may lead cross-functional teams, and/or makes significant contributions to team effectiveness in improving the methodology, tools, and/or internal processes.

MINIMUM JOB QUALIFICATIONS

- Bachelor's degree in Computer Science, Business, or equivalent experience plus at least 5 years of progressively responsible related industry experience required
- Experience must be in a business area and involve working with business requirements, requirements documentation, or business modelling plus some familiarity with systems analysis
- Proven success with analysis of large scale systems integration efforts including complex business modelling including
- Ability to discover the true requirements underlying feature requests, align them with alternative technical and business approaches, and work with business and technical teams to develop solutions that meet goals and requirements
- Strong analytical, written, listening and oral communications skills
- Experience with structured analysis and design methodologies, practices and processes
- Experience leading others including effective planning, prioritizing, work definition, delegation, and monitoring of others deliverables quality
- Ability to facilitate requirements definition activities within small to medium sized groups
- Developing professional in the mastery of project management activities, project planning and reporting
- Previous experience in a professional services environment strongly desired
- Strong analytical, written, listening, and oral communication skills; experience with structured analysis and design methodologies and processes
- Ability to contribute to methodology continuous improvement efforts and to identify and implement best practices associated with requirements gathering/definition activities consistent with established practices/procedures
- General knowledge of healthcare business processes and systems preferred
- General understanding of high-level application and business architecture
- General understanding of testing activity best practices

Demonstrable experience with one or more of the following:

- Business Analysis processes including: requirements gathering, documentation and client relationship development
- Enterprise Business Models, especially insurance, healthcare, and financial services
- Iterative Solutions Development Life Cycle
- Data Management techniques, tools, and solutions
- Testing techniques, tools and solutions
- Business Process Engineering methods and tools
- May require travel to client locations

ESSENTIAL FUNCTIONS:

- Performs the following in support of a large, complex program, or project:
- Business Analysis and Business Process Engineering (BPE) Understand and consistently use Business Analysis and BPE methods, templates, and related tools to produce timely, high-quality deliverables for projects. All deliverables will conform to defined standards, contribute to the project's success, and are effectively used by others in the organization. This includes deliverables such as Context Diagrams, Current- and Future-State Process Models, Key Performance Indicators, Requirements, and Gap Analyses. (30%)
- Communication Capture Meeting Summaries, update Issues/Risks/Decisions lists, and provide project managers with requested information in a timely manner. Provide status updates to management upon request. Stay closely connected with project team members in EPMO, RITS, and business to ensure alignment with expectations and goals. Stay closely linked with Delivery Manager regarding all projects, teams, and expectations. Publish deliverables to defined public locations (eg, document management environments). (15%)
- Leadership Provides valuable insights and instruction to both internal and external team members regarding BPE methods, tools, deliverables content, and related documents and plans. (10%)
- Planning Prioritize work across multiple concurrent projects to ensure timely delivery of work products. Provide well thought-out estimates with related assumptions to management upon request and when revised estimates impact project metrics. Manage time effectively to meet plan (10%)
- Change Management Consider the cross-functional (ie, enterprise-wide) impacts of change while creating all deliverables and related decisions. Smoothly manage boundaries and hand-offs with business and technical staff as deliverables evolve. Follow established change control procedures including appropriate approvals of deliverables by management. (10%)
- Process Excellence Improve personal and team work approaches as a continual process improvement focus in line with management's stated priorities. Document internal processes as needed to ensure understanding by others, leading to improved repeatability and exception handling. (10%)
- Auditability Ensure deliverables comply with audit and traceability expectations and standards. (5%)
- Project Related Activities Execute small projects related to job or departmental function and/or sub-projects for EPMO Project Managers (10%)

CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it's all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer.