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Enterprise Applications Specialist

Eingestellt von Candle (Brisbane)

Gesuchte Skills: Support, Library, Client



My client a leading QLD employer is looking for 4 Application Specialists to join their team on a fixed term contract basis up until June 2014! The successful candidate will be responsible for ensuring the maintenance of defined service levels for specific enterprise applications by providing customer focused high level specialist advice and support.

To be considered for the role you must have:

- Demonstrated ability in developing and promoting ITIL Service Management Processes primarily incident/problem/test/change and configuration management.
- Demonstrated ability in the provision of high level specialist advice on, and support for, enterprise applications.
- Demonstrated ability to ensure that service delivery meets agreed service levels in a customer focused ICT environment.
- Well developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
- Well-developed ability to build and maintain appropriate relationships with team members, other technical domain specialists, application specialists and end users.

Responsibilities include:

- Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, preferably with the Information Technology Infrastructure Library (ITIL) framework.
- Ensure end to end service delivery for enterprise systems within the Organisation
- Establishing and maintaining highly effective working relationships with other technical domain specialists, application specialists and end users.
- Provide timely application support activity reports to the system sponsor and users.
- Assist in the ongoing development, maintenance and deployment of application specific training packages.

If you have the above skills and experience and would like to be considered for these roles please don't hesitate and apply today!


  • Einsatzort:

    Brisbane, Australien

  • Projektbeginn:


  • Projektdauer:

    14 months

  • Vertragsart:


  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Candle (Brisbane)