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English Speaking Desktop Support - Geneva - 02/11/2015 3 Months

Eingestellt von Square One Resources

Gesuchte Skills: Support, Citrix, Network

Projektbeschreibung

English Speaking Desktop Support Engineer is required for a 3 Month Contract based in Geneva, Switzerland with one of our international clients.

They are looking for someone who fits the following profile:

RESPONSIBILITIES

- Provide telephone and Desk-side support to corporate PC- Based Users and Applications. Includes imaging and spares management for the laptop and desktop environment
- Prioritize incoming service requests. Manage problems to resolution and update call-ticketing system
- Utilize SCCM to remote manage PC's, deploy software, report on assets and report on advertisement status
- Involvement in project work (configuration, service delivery and analysis)
- Aid in the resolution of tickets escalated from the End Users
- Manage the deployment of applications through SCCM

SKILLS

- Windows Operating systems XP and Windows 7 Expertise
- System Center Configuration Manager experience
- Application Package creation experience
- Microsoft Office 2003 and 2007 expertise
- Knowledge of Microsoft Active Directory and Windows Domains
- Knowledge of Citrix infrastructure components and Clients for troubleshooting
- Knowledge of Microsoft exchange/Outlook configurations for troubleshooting
- In Depth Knowledge of network components and protocols for troubleshooting
- Analytic/Problem solving Skills
- Excellent problem determinations and troubleshooting skills
- Customer Service Skills
- Organizational Skills
- Good Oral Communication

Projektdetails

  • Einsatzort:

    Genève, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    3 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Square One Resources