Engineer - Support - Desktop - Networks - Servers

Eindhoven, Netherlands, Dutch, Engineer, Support, SLA, OLA, Operational Level Agreement, manufacturing, engineering, desktop, networks, Servers, VMWare, VM Ware

Job Title: MISSION CRITICAL ENGINEER

Location: Eindhoven - Netherlands

Language Skills: Dutch

JOB DESCRIPTION

The role of the Mission Critical Site Support Specialist will involve three important aspects, namely, ensuring that mission critical systems within the business supply chain remain operational, are standardised and moved towards a central support model.

KNOWLEDGE, SKILL AND EXPERIENCE

Education/Experience

Typically an expert in the provision of customer services in an IT related surrounding.

Must have a broad level of understanding surrounding IT systems (ie, desktop, networks, Servers) and professional service provision.

IT University or IT job education degree level. Equivalent experience may cover that.

Technical Skills

High level of expertise supporting desktop operating systems & common Office & productivity applications

Skilled in the support of computing assets connected to instrumentation & analytical devices - knowledge of interfaces & communication protocols

MCSE or Tech. knowledge of Microsoft Server 2008-2012

Knowledge of VMWare ESX 4.x

Experience supporting network infrastructure (Switches, Routers, Firewalls) and server environments

Able to work in a high-pressure environment and prioritize multiple requirements focused on business deliverables

Knowledge of working in a GxP, validated or qualified environment and be aware of the implications of change. Ability to work within a quality framework and create supporting documentation.

Proven problem-solver who can work on unfamiliar systems without direction intervention

IT Process aware and able to implement and work within an IT Service Management framework

If you have the above skills and experience, please send an up to date CV for an immediate start!