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Engagement Manager

Eingestellt von Silverlink Technologies

Gesuchte Skills: Erp, Client

Projektbeschreibung

POSITION: ENGAGEMENT MANAGER

DURATION: 3-6 months
LOCATION: Milan, Italy

Job Description

- Minimum of 12+ years with experience in IT/ERP systems
- Should possess above 8+ years experience in the area of OSS/BSS system and system integration testing.
- Knowledge of service assurance, activation and billing systems for multi-services and multi-vendor communication networks.
- Monitor effectiveness of SLAs, operating standards, end-to-end business processes and key interfaces between Wipro and the client
- Identify, escalate and lead resolution of issues identified around SLAs or quality of service delivered to customer.
- Provide reporting to management as required, consolidating reports and integrating with any additional KPIs/reporting required.
- Experienced Program Management & excellent communication skills.
- End to end test strategy.
- Must be able to speak Italian language

Projektdetails

  • Einsatzort:

    Italien

  • Projektbeginn:

    asap

  • Projektdauer:

    3 - 6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    erp, client

Silverlink Technologies