Endpoint Solution Manager (Desktop Management, French Speaking)

IDPP are looking for an Endpoint Solution Manager (Desktop Management, French speaking).

EXPERIENCE REQUIRED:

- 5 - 7+ years direct experience gained from 3 or more services assignments involving account, project and/or program management
- Strong desktop management skills with at least 5-7 years supporting desktop management activities
- Experience in Desktop Image Management, Knowledge of Microsoft's BDD, Application packaging with Wise or Installshield, Asset tracking and inventory solutions,
- 3-5 years of experience with at least two of the following desktop management platforms. SMS 2.0, SCCM, LANDesk, Marimba, BMC Configuration Manager, Altiris client management suites.
- Acted as lead engineer in the implementation of at least one of the above management platforms for at least one major account over the past 3 years.
- Fluent French is mandatory as you will be dealing with French clients.

KEY RESPONSIBILITIES:

- Account plan and account technology strategy
- Service Delivery, Integration and Escalation
- Team Supervisor Management

ROLE:

The Solution Manager will drive operational efficiencies in to one or many clients by ensuring the processes defined in the Endpoint Organization are being followed and implemented by the client account teams responsible for delivering services to client. This role will help identify areas of improvement within existing clients and define roadmaps to achieve improvement. The Solution Manager will be both technology and business focused. By understanding technology and business drivers this role will interface with the client and account teams to demonstrate business value for executing change and process optimization.

This Solution Manager will also be responsible for managing/leading others either directly or indirectly to deliver services. You'll serve as an escalation point for issues related to current desktop services and be accountable for improvement opportunities for desktop management services. You will work closely with the account Program managers managing the client deliverable in the desktop solutions areas.

THE ROLE WILL BE BASED IN BRUSSELS WITH REGULAR TRAVEL TO FRANCE ( PARIS ). ALTERNATIVELY THE ROLE CAN BE BASED IN FRANCE (PARIS REGION).

INTERESTED?

For more information please contact Sophie Lever To apply please send me your CV in Word with your availability and rate indication and mention the reference SL/24909/ESM.