End User Computing Senior Engineer

End User Computing Senior Engineer

Description:

The End User Computing Senior Engineer is responsible for contributing and defining the direction of the End User computing environment while ensuring continued stability and standard computing configurations. This includes working with the architecture team in researching and evaluating new technology, recommending products and overseeing and administering the engineering process from concept, design, implementation and maintenance. The Senior Engineer administers all Client Computing engineering activities including publishing, deploying and testing packages, develops, oversees and implements test plans and reviews and automates manual processes whenever possible. Also to help build and define best practices within ConfigMgr. Working on global deployment projects and rollouts.

The Senior Engineer is expected to have a working knowledge of all End User Computing Management tools, utilities, policies and procedures; as well as lead the disaster recovery process for the End User computing environment. Senior Engineer works with the End User computing Operations team and other IT areas to resolve enterprise problems impacting End User computing performance. The Senior Engineer is responsible for providing leadership and mentoring for junior members of the client computing engineering organization.

Job Requirements

Minimum of 8 years of experience using Microsoft System Center Suites 2007 & 2012 - namely Configuration Manager, Service Manager and Orchestrator.

MCSE or other related certification

Working knowledge of PC Backup, Migration and Asset management technologies.

Knowledge of MSI/Windows Installer format

Experience in Windows 10 Zero Touch upgrade and roll-out.

Experience in software and system implementation

Familiarity of project management principles

Experience in VMware Workstation (for repackaging software)

Experience in creating technical documentation

Experience in application packaging (AdminStudio)

Experience in Scripting (VBScript, batch files, InstallScript, Wise Script, etc.)

Experience with SQL queries and reporting

Experience with Microsoft Intunes and ADFS3 (or other MDM solutions)

Experience in Mac OS X Management (Mavericks, Yosemite, etc.)

Knowledge of Microsoft Active Directory, Active Directory Group Policies, Exchange, and Windows Servers

Excellent written and oral communications skills and the ability to clearly define projects, objectives, goals, schedules, and assignments

Ability to work effectively with business personnel at all levels as well as with outside vendors and contractors

Demonstrated knowledge of application testing environments

Demonstrated knowledge of LAN topology, Routers, hubs, Switches, and network protocols (TCP/IP, IPX)

In-depth working knowledge of enterprise supporting operating systems (Microsoft Windows 7, 8, 10), and the Microsoft Office suite of applications

Willingness and ability to adapt to rapid changes in order to support and use future technology

Excellent time management, customer service, and multi-tasking skills

Exercise independent judgment under minimum of supervision

Four-year college degree with emphasis in a computer related field or the equivalent skill, knowledge, and mental development

Strong interpersonal and organizational skills, including the ability to meet deadlines, follow written policies and procedures, and maintain superior customer service at all times with all users

Job Qualifications

Experience engineering a large Windows desktop/laptop/Citrix/Active Directory environment

Experience project managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards

Solid foundation designing and implementing distributions with WSUS, Active Directory, Configuration Manager for the full life cycle with diagrams, workflow Visio's, support documentation and training, presentations, etc.

Resource Kit level knowledge of Windows 7 and Windows 8 and Windows 10

Ability to work independently without intensive oversight - must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact

Initiative and ability to research problems independently, finding root cause

Emphasis on sharing of knowledge through good communications, peer training and written documentation

Strong inter-personal skills

Positive customer service and team attitude (helping others when required)

Focused on quality

Organized

Committed to continual improvement

Four-year college degree preferred with emphasis in a computer related field or the equivalent skill, knowledge, and mental development

Technical Proficiencies

Microsoft desktop technologies

Discipline to adhere to formal system life cycle methodology

Strong Background in the following areas:

Windows Server 2003 and 2008 and 2012

Windows 7 and Windows 8 and Windows 10 Clients

Microsoft System Center Configuration Manager and associated suite products

OSD, Task Sequence, App-V, WSUS and MDT

VBScript, hta script

Image builds experience using MDT or similar technologies

Knowledge of SQL

Wise/Flexera Package Studio

WMI

Roaming Profiles for user settings, builds and distributions (AD)

Advanced Networking concepts (TCP/IP, Routing, Firewalls, Network Security)

please send your CVs to (see below)