End-User Computing (EUC) Analyst

NEXT VENTURES IS EXECUTING A SEARCH FOR A END-USER COMPUTING (EUC) ANALYST, THE CLIENT IS LOOKING TO TAKE ON A CONSULTANT AS SOON AS POSSIBLE.

IT INFRASTRUCTURE SERVICES

Duration : 6 Months

Work Location : Cheltenham, UK.

JOB DESCRIPTION

The role is expected to carry out following function/activities as part of this job.

- Provides expert judgment and analysis for the design, development and implementation of desktop systems.
- Analyzes requirements to ensure the system meets performance needs.
- Ensures that all systems are working at optimal levels and offers support to application development team regarding new technologies and system requirements.
- Maintains, repairs, and troubleshoots desktop hardware and software packages.
- Assists with Microsoft SCCM administration.
- Assists with desktop/laptop images including updates, patches and performance/process enhancements.
- Has the ability to script, test and deploy automated desktop solutions.
- Assists as needed with GPO creation and administration.
- Provide level2/3 desktop/laptop break-fix  support
- Responsible for writing documentation to describe existing and new environments, technologies and enhancements.
- Assists with the testing and selection of non-server computing hardware to be used within the enterprise.
- Assists with the design and maintenance of new images for desktops.
- Works with outside vendors as requested to stay current on technology suitable for our environment (ie software, desktop images, and hardware).
- Assists with writing, testing, and installing packages for software upgrades/patches.
- Serves as a top tier desktop support.
- Work with offshore teams

FUNCTIONAL EXPERTISE AREA (IN SEQUENCE OF PRIORITY)

All Job function will require to be demonstrated in following specialised area of IT   Infrastructure

- End User Computing (Mobility, Thin client, Desktop Virtualization)
- Application Packaging & Virtualization
- Desk side Break Fix & IMAC’s
- Image Build & Management
- Active Directory management
- Mobile Device Management
- Mobile Office, Home Office & Remote Office Support
- Asset & Lifecycle Management
- End User Security Configurations
- IT Service management and support processes.

EXPERIENCE/SKILL REQUIREMENTS (INCLUDING PRODUCTS KNOWLEDGE)

This section describes the applicants required experience, skills set and knowledge about various products in the functional expertise area

- 5 years’ experience supporting Microsoft systems (NT, W2K, XP, and Windows7) in IT Infrastructure function.
- Must have knowledge of Microsoft desktop operating systems
- Must have knowledge of PC hardware architecture
- Must have knowledge of typical desktop applications, (ie, MS Office, virus scan, Ghost, etc.)
- A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
- Must have knowledge of desktop architecture build methodologies
- Good understanding of other IT disciplines, (ie, Telecom, Datacom, Messaging, Server operations, etc.)
- Should have conducted functional and non-functional requirement gathering for thin client, desktop virtualization and application virtualization.
- Technical knowledge and experience in management of large thin client, virtualised environments like Citrix environments, VMware and Microsoft.
- Should have good understanding of Microsoft Acrive Directory, DHCP and DNS
- Should have good understanding of user profile management and third party tools involved like Citrix user profile manager, AppSense etc.
- Proven Customer Service skills
- Excellent written and oral communication

EDUCATION QUALIFICATION

- Bachelors/Master’s Degree in Engineering. Any additional education will be added advantage

CERTIFICATIONS

- MCSE, MCSA

Please send your CV and we will call you back TODAY to discuss further with a view to securing an interview as soon as possible.
We look forward to hearing from you !
Kind regards,
Sebastian Woltman