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Employer Relations Case Advisor

Eingestellt von Hyphen

Gesuchte Skills: Support, Client


Employer Relations Case Advisor

Bank of America is currently looking for an experienced Employer Relations Case Advisor to join their team


The Advisory team handle the following processes:-
*Support managers through the performance improvement process, providing advice on methods to improve performance in a targeted timeframe, in order to achieve and sustain desired improvements. This will include understanding the issues with the manager, providing advice on short term performance improvement methods for employees to achieve the required standards, advising on the preparation of a PIP and review processes, as well as how to conduct the meeting. Provide support and guidance to managers through the formal warning process, from commencement to completion.
*Support the LOB through handling redundancies: assist in completion of the due diligence with managers, hold meetings with employees and managers, discuss the terms of Compromise Agreements, follow up on questions from employee through to closure, with guidance from Legal where necessary.
*Flexible Working Requests: meet with the manager and employee to understand the nature of the request and the LOBs ability to accommodate the request, consider feasibility of the request and advise manager of the process to be followed in considering the request, facilitate a meeting with the employee and manager within the required timeframe, document a decision letter either accepting the new terms, proposing a trial period, or giving reasons for declining the request, and manage the appeals process where necessary.
*Manage Leave of Absence requests eg Career Break and Sabbatical.
*Sickness Absence Management: review absence data, follow up with manager/employee on cases, liaise with Occupational Health on referrals, manage Group Income Protection claims, advise managers on necessary action, assist employees with return to work.
*Ensure that any Data Subject Access Requests are completed on time and to the required standard by all parties (working with Case Managers to retrieve data and correspond with employee and liaison with Legal partners).
*Support ER colleagues by managing disciplinary and grievance cases from commencement through to closure. This requires full knowledge and understanding of the banks disciplinary and grievance processes and the legal framework governing such processes. Assist with investigation preparation and participate in meetings for more complex disciplinary and grievance cases.
*Handle FCA exam failure cases under the disciplinary procedure, conduct investigations, provide advice to Hearing Managers, facilitate the hearing, draft warning letters, follow-up with managers, manage the dismissal process where necessary (with guidance from Legal), and handle appeals.
*Provide policy and process guidance and general ER advice to managers and employees in a professional manner. ER advice will include complex and sensitive issues as well routine policy and process questions, typically around performance improvement processes, occupational health, lateness, and sickness absence.
*Identify trends from issues being raised and create solutions to resolve them.
*Participate in ER/HR projects as well as policy updates as required.

Essential Requirements
*Ability to manage, organise and prioritise numerous objectives, projects or activities simultaneously.
*Must be comfortable working under pressure whilst maintaining attention to detail.
*Ability to make decisions balancing the risk reward trade off with good judgement skills.
*Ability to operate independently using their own initiative.
*Client focused providing excellent customer service.
*Excellent interpersonal, analytical and organisational skills are required in order to interact with all levels of management and employees.
*Ability to operate effectively at all levels within the company and understand business needs.
*Strong counselling and advisory skills balanced with influencing techniques.
*Positive attitude and results driven.
*Must be flexible in adapting to a dynamic, fast paced environment.
*Ability to deal with ER matters in a highly confidential manner.
*Excellent verbal and written communication skills with a high level of attention to detail.
*General IT/MS Office skills (ie Word, Excel, etc.)

Preferred Requirements for the Role
Previous experience handling performance management, flexible working, redundancies, occupational health and long-term disability cases, HR investigations, routine disciplinaries and grievances within an ER function for a large financial institution.
*Previous experience working with and advising senior managers in all employee relations matters in a large financial institution.
*Working knowledge of the UK Immigration system and impacts on redundancy, career break and Sabbatical requests.
*Have an understanding of the various component parts of HR and their function to ensure that queries are handled by the appropriate team in a highly matrixed environment.
*Technical and functional expertise in employment law, HR policy and process.
*CIPD qualified/part qualified and good working knowledge of UK Employment Law.

Please apply to (see below)

Hy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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