Education Training Manager

Education Training Manager

Start-date: 01.02.2017

The requested skills are:

. Project/Process Management
. Training and Development
. Financial or Consulting Industry experience
. Facilitation skills
. Emotional Intelligence
. Self-Motivator
. Coaching/Change Management
. English

The scope of work is as follows:

Build up a new training certification process for various learner profiles

Company & department description:

The Marketing Services team lays out the strategy for these services (consulting, operational services, and training) and supports the delivery teams in the regions to reach their sales targets and margins. It will do so by providing a framework to maximize potential, manage the overall P
. For each audience, identify the behavior, skills and competencies that should be certified;
. Conduct surveys and client interviews to evaluate the solution fit.

Test development:

. Relate each audience's behaviors, skills and competencies with existing or planned learning material at the company documentation, support, consulting or learning based;
. In collaboration with content specialists, co-ordinate the creation of a pool of questions relevant to each target audience;
. For each certification track, build a structured test.

Technical solution:

. In collaboration with IT, identify if and how each certification track will be proctored;
. Determine how internal and customers reports will be delivered;
. Organise and supervise the delivery of appropriate solutions;
. Drive the piloting of the solution before global roll out. "

Delivery process:

. Clarify the process to organize and manage certifications, directly through elearning plateform or combined with tailored training;
. Train and coach delivery consultants in the regional delivery teams on the new process. "

Go to market:

. In collaboration with the programme or portfolio manager define the branding to be associated with the new offering: qualification vs certification;
. Review the associated pricing;
. Ensure the ordering and billing processes are in place;
. Define advertising requirements. ",Link with other certification tracks:
. In collaboration with the programme or portfolio manager identify possible synergies between the elearning plateform certification and other certification programmes: SIP, partner certification, etc.;
. Ensure there is awareness around the programme roll out;
. Propose solutions to avoid duplication of effort, for example by sharing the question pools.