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Editor/Copywriter/Journalist/Web Content (Mobile Phones)
Eingestellt von People Source Consulting Ltd
Gesuchte Skills: Support, Usability, Design
Projektbeschreibung
Editor/Copywriter/journalist/Web Content (Mobile Phones), smart phones, mobile phones industry, Vodafone, Ericsson, Nokia, Sony, HTC, Samsung, android, o2
Based in a highly creative and fashionable design centre in Malmo Southern Sweden you will enjoy a magnificent opportunity to write and document and create online content for the fast passed Mobile Phone industry involving smart phones, Tablets and accessories. Your work will be viewed by millions of users around the world. A career making role that will propel your reputation globally.
Assignment specification
Technical Writer creating consumer support content for mobile products (mobile phones, tablets and accessories) and services (repair, return, insurance). The content is mainly created and delivered via CMS system. Some content is delivered via knowledge management system directly to contact centre.
All content shall follow style-guides and other steering documents. Responsiveness/Speed in combination with high quality is the key in the content creation and delivery.
Requirements:
- A strong ability to understand our stakeholders needs based on their requests.(What do you want to achieve?)
- Present and communicate user support content to internal as well as external stakeholders.
- Keep updated with new technologies and applications/services within the user support area.
- Deep knowledge in IT related technology. Well known with device security solution/architecture.
Understanding of content creation tools (CMS, wordpress, Acrolinx etc) System.
- Good knowledge and understanding of the IT-decision maker as a target group for support. From end-user perspective to Inside phone functionality perspective
- Ability to plan daily work in order to deliver in accordance with request .
- Ability to structure information overall and in details.
- Have good knowledge of topic based writing, minimalism and usability.
- Create topics, maps, resource files and publications in our content management system
- Good understanding of feedback from usability test and contact centers in order to adjust our content accordingly.
- Familiarity with the usability of the individual phones.
- Strong in English, oral and written.
Profile
Experienced technical Copier. Best case with experience from Mobile industry Very strong in investigating and analysing data. Strong in networking and building relations Very self-going with high drive
People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Based in a highly creative and fashionable design centre in Malmo Southern Sweden you will enjoy a magnificent opportunity to write and document and create online content for the fast passed Mobile Phone industry involving smart phones, Tablets and accessories. Your work will be viewed by millions of users around the world. A career making role that will propel your reputation globally.
Assignment specification
Technical Writer creating consumer support content for mobile products (mobile phones, tablets and accessories) and services (repair, return, insurance). The content is mainly created and delivered via CMS system. Some content is delivered via knowledge management system directly to contact centre.
All content shall follow style-guides and other steering documents. Responsiveness/Speed in combination with high quality is the key in the content creation and delivery.
Requirements:
- A strong ability to understand our stakeholders needs based on their requests.(What do you want to achieve?)
- Present and communicate user support content to internal as well as external stakeholders.
- Keep updated with new technologies and applications/services within the user support area.
- Deep knowledge in IT related technology. Well known with device security solution/architecture.
Understanding of content creation tools (CMS, wordpress, Acrolinx etc) System.
- Good knowledge and understanding of the IT-decision maker as a target group for support. From end-user perspective to Inside phone functionality perspective
- Ability to plan daily work in order to deliver in accordance with request .
- Ability to structure information overall and in details.
- Have good knowledge of topic based writing, minimalism and usability.
- Create topics, maps, resource files and publications in our content management system
- Good understanding of feedback from usability test and contact centers in order to adjust our content accordingly.
- Familiarity with the usability of the individual phones.
- Strong in English, oral and written.
Profile
Experienced technical Copier. Best case with experience from Mobile industry Very strong in investigating and analysing data. Strong in networking and building relations Very self-going with high drive
People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Sonstiges