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Ecommerce Support Analyst - Multilingual

Eingestellt von RM IT Professional Resources AG

Gesuchte Skills: Support, Client


eCommerce Support Analyst - Multilingual (English, German, French and / or Italian) wanted for our Zurch based client in the banking sector. Your experience/skills: Exceptional Client focus and high pressure resistance Outstanding communication skills and working experience within a global team Familiarity with troubleshooting as well as IT savviness and a general interest in understanding Internet technology Previous experience within an Information Technology Helpdesk is a strong plus Languages: fluent English, Italian and / or French. German intermediate. Any additional language would be a plus Your tasks: Providing professional multi lingual technical support for various business critical applications via phone, e mail, chat Taking ownership of each client issue through root cause and solution Monitoring system infrastructure Collaborating with other production support teams, business groups and external client technical staff to identify and resolve IT issues Start: ASAP Duration: 06MM+ Location: Zurich, Switzerland Ref.Nr.: BH11551 Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number. Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work permit holders for Switzerland. Going the extra mile… New to Switzerland? In case of successful placement, we support you with: All administrative questions Finding an apartment Health - and social insurance Work permit and much more


  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:


  • Projektdauer:

    Keine Angabe

  • Vertragsart:


  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

RM IT Professional Resources AG