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Ecommerce Support Analyst - Multilingual
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Support, Client
Projektbeschreibung
eCommerce Support Analyst - Multilingual (English, German, French and/or Italian) wanted for our Zurch based client in the banking sector.
YOUR EXPERIENCE/SKILLS:
- Exceptional Client focus and high pressure resistance
- Outstanding communication skills and working experience within a global team
- Familiarity with troubleshooting as well as IT savviness and a general interest in understanding Internet technology
- Previous experience within an Information Technology Helpdesk is a strong plus
- LANGUAGES: FLUENT ENGLISH, ITALIAN AND/OR FRENCH. GERMAN INTERMEDIATE.
- ANY ADDITIONAL LANGUAGE WOULD BE A PLUS
YOUR TASKS:
- Providing professional multi-lingual technical support for various business critical applications via phone, e-mail, chat
- Taking ownership of each client issue through root cause and solution
- Monitoring system infrastructure
- Collaborating with other production support teams, business groups and external client technical staff to identify and resolve IT issues
START: ASAP
DURATION: 06MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH11551
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
YOUR EXPERIENCE/SKILLS:
- Exceptional Client focus and high pressure resistance
- Outstanding communication skills and working experience within a global team
- Familiarity with troubleshooting as well as IT savviness and a general interest in understanding Internet technology
- Previous experience within an Information Technology Helpdesk is a strong plus
- LANGUAGES: FLUENT ENGLISH, ITALIAN AND/OR FRENCH. GERMAN INTERMEDIATE.
- ANY ADDITIONAL LANGUAGE WOULD BE A PLUS
YOUR TASKS:
- Providing professional multi-lingual technical support for various business critical applications via phone, e-mail, chat
- Taking ownership of each client issue through root cause and solution
- Monitoring system infrastructure
- Collaborating with other production support teams, business groups and external client technical staff to identify and resolve IT issues
START: ASAP
DURATION: 06MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH11551
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges