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Ecommerce Analyst
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Sql, Php
Projektbeschreibung
For an exciting new contract position based in Vevey, RM IT Professional resources are currently seeking an ECOMMERCE ANALYST.
This contract position would be to start as soon as possible, and runs 3 months (may be extended)
The ideal candidate will perform the following tasks:
HANDLE TECHNICAL INCIDENTS REPORTED BY CALL CENTRES/BUSINESS WITHIN STIPULATED SLA. Perform in depth technical analysis to attain immediate fix, permanent fix and root cause analysis of issues reported on global eCommerce web shops.
PROCESS SERVICE REQUESTS FROM CALL CENTRES/BUSINESS WITHIN STIPULATED SLA Process standard and one time service requests as per defined documentation and processed, create/update documentation wherever necessary
BUSINESS ANALYSIS perform business analysis for markets on eCommerce data in the system to understand the different business trends and developments
ACTION MONITORING TOOL ALERTS Check and action, alerts received from different monitoring systems to understand and narrow root cause, involve necessary teams for resolution
IN PAGE ANALYSIS perform regular in-page performance analysis and recommend actions required to optimize the same
WORK EXPERIENCE/BACKGROUND:
Highly developed knowledge with Web Server, Magento/PHP, MS SQL and understanding of business processes within eCommerce
2+ years work experience in handling web solutions
Work experience with eCommerce business process, Configuration of IIS, Windows server operations and troubleshooting, Microsoft SharePoint administration, Microsoft SQL admin and programming
Achievement focus (ie high energy levels and commitment to end results)
Ability to translate complex concepts into simple models that can be more easily understood by other team members
MCSA (recommended)
If you think that you are the ideal candidate for this position please send a copy of your CV as a WORD DOCUMENT and a daytime contact telephone number.
PLEASE NOTE THAT ONLY CANDIDATES WHO ARE A CLOSE MATCH WILL BE CONTACTED REGARDING THIS ROLE; NON EU CITIZENS CANNOT BE CONSIDERED.
This contract position would be to start as soon as possible, and runs 3 months (may be extended)
The ideal candidate will perform the following tasks:
HANDLE TECHNICAL INCIDENTS REPORTED BY CALL CENTRES/BUSINESS WITHIN STIPULATED SLA. Perform in depth technical analysis to attain immediate fix, permanent fix and root cause analysis of issues reported on global eCommerce web shops.
PROCESS SERVICE REQUESTS FROM CALL CENTRES/BUSINESS WITHIN STIPULATED SLA Process standard and one time service requests as per defined documentation and processed, create/update documentation wherever necessary
BUSINESS ANALYSIS perform business analysis for markets on eCommerce data in the system to understand the different business trends and developments
ACTION MONITORING TOOL ALERTS Check and action, alerts received from different monitoring systems to understand and narrow root cause, involve necessary teams for resolution
IN PAGE ANALYSIS perform regular in-page performance analysis and recommend actions required to optimize the same
WORK EXPERIENCE/BACKGROUND:
Highly developed knowledge with Web Server, Magento/PHP, MS SQL and understanding of business processes within eCommerce
2+ years work experience in handling web solutions
Work experience with eCommerce business process, Configuration of IIS, Windows server operations and troubleshooting, Microsoft SharePoint administration, Microsoft SQL admin and programming
Achievement focus (ie high energy levels and commitment to end results)
Ability to translate complex concepts into simple models that can be more easily understood by other team members
MCSA (recommended)
If you think that you are the ideal candidate for this position please send a copy of your CV as a WORD DOCUMENT and a daytime contact telephone number.
PLEASE NOTE THAT ONLY CANDIDATES WHO ARE A CLOSE MATCH WILL BE CONTACTED REGARDING THIS ROLE; NON EU CITIZENS CANNOT BE CONSIDERED.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Webentwicklung