EBS Support Analyst

EBS SUPPORT ANALYST - FIXED TERM CONTRACT OR SECONDMENT FOR UP TO 12 MONTHS TO COVER MATERNITY LEAVE

REF NO: 1481

BAND: 9

SALARY: £28,922 - £32,072 p.a. plus an MS payment taking this to up to £40k 

37 HOURS PER WEEK                

WHAT IS THE ROLE?

The E-business Suite (EBS) Support Team is responsible for the maintenance, support and development of the City Council's Oracle E-business Suite. This role will focus on the HRMS and Payroll modules and cover general system administration.

You will work closely with colleagues within the team to resolve user incidents raised through the Help Desk as well as participating in all aspects of evaluation, testing and implementation of data fixes, upgrades and system developments.

You will participate with operational colleagues in reviewing business procedures in order to identify and evaluate opportunities for efficiencies and savings to contribute to Service and Council targets.

DUTIES INCLUDE:

- To understand the integration of all elements of the Oracle HR and Payroll systems and particularly how changes to one element of the system will impact upon the other and the Oracle General Ledger.
- Manage complex user incidents raised against our team. This will involve investigating the nature of the issue, identifying the operational and system impact and developing and implementing suitable technical and/or business solutions. This work will involve working closely with operational colleagues, other members of the team and external Oracle Support Services.
- Create and maintain the organisations and organisational hierarchies which underpin the financial/HR/Payroll systems. 
- Ensure the security of the system through the creation and maintenance of security menus, profiles and access for all users. 
- Support the HR and Payroll systems through the creation and maintenance of pay scales and grades eg building new grades, annual increment processing, implementation of pay awards.
- Create and maintain HRMS and Payroll reports as required for corporate and departmental HR and Payroll management reporting.
- Support the development of new HR/Payroll functionality to maximise the use of the system for HR and Payroll Management across the City Council. 
- Assist with the planning of and undertake developmental and testing work as required including applying 'patches', upgrades and family packs. 
- Support the Payroll Service through creation and modification of pay elements and other key data, changes to and creation of schedules, month and year end processes, and Payroll Costing reconciliation. 
- Provide operational support to the Payroll Section with regards payroll costing, support for payroll runs and general professional payroll advice.
- Maintain business processes and procedures, process scripts and user guides to reflect all changes implemented.
- Advise and guide HR and Payroll staff in the devolved operation of the HR/Payroll systems. 
- Deliver HRMS and Payroll training to courses to enable the development and maintenance of necessary skills in departmental staff to fulfil their duties through the use of Oracle EBS.
- Provide technical support to the Oracle Junior Analysts to ensure that education and training in the use of Oracle systems is always effective and up to date.

WHO IS THE PERSON?

YOU NEED TO: 

- Have substantial experience of configuration, administration and support of Oracle HRMS (including HR Self Service) and Payroll modules on 11.5.10.2 and R12.
- Be familiar with PRINCE 2 or other similar standards.
- Have experience of the following (this would be an advantage) - Real Time Information, OBIEE, BI Publisher, Performance Management, OLM, Fast Formula and Discoverer.
- Have the ability to be proactive in identifying opportunities to maximise benefits from applications and to make improvements across systems and processes.
- Possess a proven ability to plan and prioritise work as you will often be multi-tasking in a pressurised environment.
- Be quick to learn and be flexible and proactive in your approach to work with a commitment to the provision of quality outputs.

CLOSING DATE: 13TH SEPTEMBER 2013