DSL/NOC Technician (Network Operations Center)

Yoh has a contract opportunity for a DSL NOC (NETWORK OPERATIONS CENTER) TECHNICIAN to join our client in Gardner, KS.

Job Responsibilities:
- Answer inbound calls from Installation, Repair, and Provisioning Teams.
- Resolve, dispatch, or escalate individual customer trouble reports.
- Monitor and update ticket queue.
- Work in 24 x 7 environments.
- Provide maintenance support for High Speed Internet Network.
- Working cross departmentally to ensure that outages are properly reported and resolved.

Job Qualifications:
- Must have a clear understanding of TCP/IP.
- Must understand the function of a ping.
- Two to three (2-3) years of experience in Telecommunications.
- Must have experience working in a NOC environment and experience working with Remedy ticketing systems.
- Have experience navigating in a Windows environment.
- Excellent communications skills.
- Must be able to learn quickly and manage changing priorities.
- Excellent interpersonal and organizational skills.
- A+ Certification or CCNA is preferred.

DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Tomika White

Yoh is a professional staffing provider with over 70 years of experience in the short and long-term staffing services industry; visit our website to learn more about our company.

Yoh, a DayJ2W: INFOTECHJ2WBRKSC

Ref:

Branch: IT & Telecom