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DSL NOC (Network Operations Center) Technician Job

Eingestellt von Yoh

Gesuchte Skills: Network, Support, Client, Ip

Projektbeschreibung

DSL NOC (NETWORK OPERATIONS CENTER) TECHNICIAN needed for a long term CONTRACT opportunity with Yoh's client located in Gardner, KS.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Must have a clear understanding of TCP/IP.
- Must understand the function of a ping.
- Must be able to work any shift.

WHAT YOU'LL BE DOING:

- Answer inbound calls from Installation, Repair, and Provisioning Teams.
- Resolve, dispatch, or escalate individual customer trouble reports.
- Monitor and update ticket queue.
- Provide maintenance support for High Speed Internet Network.
- Working cross departmentally to ensure that outages are properly reported and resolved.

WHAT YOU NEED TO BRING TO THE TABLE:

- Two to three (2-3) years of experience in Telecommunications.
- Must have experience working in a NOC environment and experience working with Remedy ticketing systems.
- Have experience navigating in a Windows environment.
- Flexibility to work in 24 x 7 environments.

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Excellent communications skills.
- Must be able to learn quickly and manage changing priorities.
- Excellent interpersonal and organizational skills.
- A+ Certification or CCNA is preferred.

WHAT'S IN IT FOR YOU?

- This is your chance to providing top-notch support to DSL customers while working in our client's NOC department.
- Possibility of permanent employment for top performers.

GET HIRED, APPLY NOW!

RECRUITER: Frederick Hill

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: TELECOM

Tax Term: CON_W2J2WBRKSC

Ref:

SFSF: REN

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh