Divisional Regulatory & Control Officer

- Design and implement Control risk assessments as part of the Three Lines of Defence (3LoD) framework: Work closely with the regional Control leads to deliver relevant and accurate risk assessments.
- Facilitate an independent risk and control framework, challenge control weakness and deliver transparent risk based oversight.
- Advise and assist in mitigating risks that arise from weakness, errors and external event demands (Audit/Regulatory), in partnership with the business line.
- Instil a control mindset across the organisation, ensuring that control focus is prominent.
- Follow a disciplined approach to ensure that the new Control remit is followed and implemented by both Control and Operations teams.
- Understand the impact of errors, timely escalation, remediation and lessons learnt to facilitate reduction of operational losses or near misses. Manage incident reporting through the agreed GTO framework and work extensively with the business line to identify root causes and implement robust remediation plans. Ensure senior stakeholders are informed and that corrective measures are assigned, tracked and closed.
- Educate and provide relevant training to promote awareness and accountability.
- Create, assess and challenge relevant control indicators. Undertake intrusive analysis and where required, drive through solutions.
- Proactively question and challenge Operations to identify areas of potential weakness.
- Establish and maintain strong relationships with Operations teams and its management to build an effective partnership to reduce operational risks across the organization.
- Active involvement in weekly/monthly control calls to ensure risks identified across KRIs (eg aged breaks) are appropriately escalated and proactively investigated to ensure timely resolution.
- Understand the fundamentals of the GTO minimum standard control guidelines (STARC) and how these overlay into the day to day production environment. Provide guidance to line management to ensure the certification is completed within specified deadlines, and that appropriate action plans are implemented.

The Ideal Candidate

- Demonstrable adherence to the Bank's Values and Beliefs
- Strong Control/operational risk management experience with an exposure to control practices
- Inquisitive and probing approach to problem solving and general assessment
- Embrace change and transformation to move towards the new Control approach
- Operations and/or Audit experience preferred
- Ability to remain objective and to independently raise areas of operational risk exposure, while maintaining an effective working relationship with the line and other areas within the Bank.
- Experience handling projects independently ie strong Project Management skills/experience
- Ability to work well under pressure in a fast paced environment and always with professionalism
- Strong ability to identify process efficiencies, suggest improvements and implement where feasible
- Good analytical skills, high attention to detail, solid organisational and interpersonal skills
- Strong verbal and written communication skills with experience of reporting to senior management
- Good ability to interact with, collaborate, communicate and influence individuals at all levels
- Experience managing a team, providing direction to junior members of the team and developing top talent
- Ability to be open minded, share information, transfer knowledge and expertise to team members
- Excellent presentation skills - reporting and classroom sessions
- Effective problem solving, decision making capability and leadership qualities
- College/University degree or higher