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Dispatcher (Logistics Support) Job

Eingestellt von Yoh

Gesuchte Skills: Support, Sales

Projektbeschreibung

DISPATCHER (LOGISTICS SUPPORT) needed for an excellent 12 MONTH CONTRACT opportunity with a Fortune 500 company located in San Jose, CA.

TOP SKILLS YOU SHOULD POSSESS

- Outstanding client service skills
- Proficiency in Microsoft Word, Excel, PowerPoint

WHAT YOU'LL BE DOING:

- Coordinates/monitors SDI Service Operations, performs all tasks in a manner that reflects the company's commitment to service, readily assisting both internal and external customers at every available opportunity.
- Endeavors to maintain harmonious relations with customers at all times.
- Coordinates activities with Service Technicians and appropriate department Managers including Plant Managers or their designated representatives.
- Acts as an information source for company Managers on field information.
- Receives customer requests for service, acts as the first step in creating the service call and schedule.
- Gathers pertinent information - determines type of equipment, necessary supplies and test equipment required to execute the service call.
- Receives and processes salt/chemical orders from Sales, Service, and customers.
- Dispatches Service Technicians and equipment from Service Center or diverts equipment in route, if necessary, to the appropriate job sites.
- Maintains contact with Service Technicians and customers while on duty to ensure 100% accountability.
- Maintains various records and logs. These may include, but are not limited to, daily productivity reports, time logs and various schedules.
- Alerts all pertinent Managers to developing field situations and customer related call ins
- Transfer of information at shift change.
- Coordinate daily and monthly service reports
- Tracks mileage from Service fleet
- Coordinate Lab and Calibration certificates
- Coordinate with Mobile Logistics group
- Strives to keep technicians to maintain schedule and reduce overtime to greatest extent possible
- Enters job specific data into the computer.

WHAT YOU NEED TO BRING TO THE TABLE:

- HS Diploma or GED Equivalent
- One (1) year work experience demonstrated Customer Service skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) Proficient keyboarding skills.
- Ability and willingness to support services to include but not limited to industrial facilities, manufacturing facilities, and power industry facilities.
- Ability and willingness to work alternate work schedules.
- Ability and willingness to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- One (1) year work experience in Dispatch for a Service Industry desirable.
- One (1) year work experience with multi line telephone and two way radio communications desirable.
- Working DOT knowledge.
- Experience with Water Treatment Industry in Logistics or Services.
- Clear Thinker-ability to identify and prioritize action items quickly and efficiently.
- External Focus-Considers impact of actions and decisions on customers, industry, and public viewpoint. Measures performance through customer perception.

WHAT'S IN IT FOR YOU?

- The opportunity to get your foot in the door with a Fortune 500 company!

IF THIS SOUNDS LIKE YOU, APPLY NOW!

RECRUITER: MIKE DIGILORAMO

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

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Ref:

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Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Marketing/Vertrieb, Sonstiges

  • Skills:

    support, sales

Yoh