Digital User Researcher

I am looking to hire a User Researcher professional for one of my public sector client.

Please see the below job specification:

ESSENTIAL EXPERIENCE: Agile experience - Multi-disciplinary teams - User Centre Design

- Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment.
- Use findings of user data to work closely with designers and analysts to iterate the developing service.
- Manage business relations with usability and market research agencies to support necessary research processes.
- Experience in: taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues; managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals; working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances; quantitative research methodologies.
- Proven experience of gathering user requirements for web based services; managing, executing and analysing usability test and research sessions; working in an agile development environment with User Experience teams, designers and developers to create new digital products and services; audience modelling and developing design personas.
- Degree in HCI/Usability/Cognitive Psychology/Market Research or related field.
- Experience across web content, tools and transactional services, especially those with complex user journeys. Experience within a research and digital environment.