Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Digital/Online Analyst - Edinburgh

Eingestellt von ea Consulting Group

Gesuchte Skills: Support

Projektbeschreibung

DIGITAL/ONLINE ANALYST - EDINBURGH

A leading UK Retail Bank requires an Analyst with Digital or Online experience to join a project based in Edinburgh for a leading UK retail bank.

You will join a small team managing online banking channels and will be responsible for the following deliverables:

- Analyse channel performance, make recommendations and deliver actions to improve service performance and usage.
- Manage daily process for monitoring online security contributing to malware defensive actions and recommending solutions
- Collation of channel reporting - extraction and analysis of data and compilation of MI, including trend and exception reporting.
- Liaise and make recommendations to stakeholders to improve channel knowledge and help operations teams support the service.
- Be responsible for impact assessments of issues and incidents and changes impacting on channels identifying solutions and ensuring service continuity.
- Manage online servicing platform operations with quick analysis of issues, identification of solutions and management of changes.

The following key skills and experience are required:

- KNOWLEDGE AND EXPERIENCE OF ONLINE BANKING SERVICES
- EFFECTIVE PLANNING AND ORGANISATION ABILITIES
- PREVIOUS EXPERIENCE IN SERVICE/PRODUCT MANAGEMENT WOULD BE ADVANTAGEOUS.
- THE ABILITY TO EFFECTIVELY PRIORITISE OWN WORKLOAD
- ABILITY TO MANAGE MULTIPLE STREAMS OF WORK AND ACTIVITY AND DELIVER TO COMMITMENTS

Please submit your CV to be considered.

We will contact you within 72 hours if your skills are relevant to our client's requirement.

EA Consulting Group is acting as an Employment Business for this role under the CEAEBR 2003.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

ea Consulting Group