Desktop Technician (MS/MAC)

We need desktop technicians/floor walker in the Houston area for our client. Details are provided below:

- Start Date - 27th Oct

End User Support Tech

Handling multiple end users, desktop, laptops, tablets, monitors, printers and some blackberry devices

Desk and remote management, scheduling of jobs.
Responsible for installation and maintenance of moderately complex hardware/software systems and supporting various user groups.
Confers with end users to determine software support and hardware requirements. Installs new and maintains existing hardware/software.

Responsible for single or multiple applications.

5+ years of relevant experience or equivalent combination of education and work experience.
Strong ability to develop business relationships and communicate effectively with the user community.
Good working experience on desktop administration, installations, upgrades, techniques, tools, materials, and equipment.
Strong troubleshooting skills

Ability to handle Support Center/desktop incidents.

Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems.
Applies good understanding of customer service techniques as required to address devices.
Microsoft certified would be added advantage - MCSE/MCP.

- Interview - Yes
- Skills - Tier 1+ desktop technician (MS technologies, smart trouble-shooting skills)
- Duration - 2 - 3 months
- Location - Galleria Area in Houston, TX
- Rates - Desktop technician rates

Please send resumes ASAP. Resources have to be ready for start immediately after selection. Send in your updated resume in Word format along with rate expected/hour and contact details.