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Desktop Technician for Support and Migration - Virtual Desktop (VDI)

Eingestellt von Strategic Technologies & Solutions Ltd

Gesuchte Skills: Support, Citrix, Network

Projektbeschreibung

Desktop Technician for Support and Migration - Virtual Desktop - Microsoft

Strategic Technologies are a specialist organisation with expertise in the architecture and delivery of intuitive Desktop and Application solutions.

We are currently looking for 4 people to expand our migration team. Supported by our Service Manager and work on projects for our impressive enterprise clients on leading edge technology projects, it is therefore important that you have excellent communication skills and the ability to deal with people at all levels of business. This is a full time contract role for approximately 3 months with the likelihood of an extension to 6 months. 

Working as part of a project team you will follow a defined process, using tools and experience you will primarily be focused on discovery and testing of applications ready for packaging by application packaging experts. The role involves working with end users, and within a migration team migrating users applications their data and desktop from a physical to a Citrix Virtual Desktop.

KNOWLEDGE, SKILL AND EXPERIENCE

- Previous experience in desktop support, operating systems and a good understanding of Active Directory and desktops.  Ideally will have worked within a company supporting end users in a Microsoft Desktop environment.
- Must be able to follow process and create accurate documentation
- A good understanding of applications
- Must be presentable and personable for this customer facing role
- Application Packaging AppV experience and advantage
- Experience of working with AppV and AppSense an advantage

RESPONSIBILITES

- Assist with planning user migration onto VDI
- Close liaison with the end user and various business managers to discover applications required, and collate the relevant source files and media and information ahead of packaging within a packaging team function
- Ensure Data is copied across to network drives
- Keep end user and project team informed of progress
- Manage and log issues
- Obtain sign-off for migrations
- Visit departments in order to physically migrate the users onto VDI

Training on the environment and process will be provided

The initial contract is for 3 months but this is likely to be extended

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Strategic Technologies & Solutions Ltd