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Desktop Technician

Eingestellt von Brooksource

Gesuchte Skills: Support, Client

Projektbeschreibung

DURATION: 1-Year
PAY RATE: $17/hr.
LOCATION: Stamford, CT
HOURS: M - F 8am - 5pm

ABOUT THE JOB:

We are looking for experienced Desktop Technicians who have hands-on experience supporting, troubleshooting, and repairing computer systems, hardware and peripherals. The ideal candidates will have their A+ certification, experience working with ticketing systems within a large enterprise environment. This position is a 1-Year Contract position.

In this position you will:
Supports and maintains user account information including rights, security and systems groups
Resolve calls that have been escalated in the Call Tracking system and assume primary responsibility for client's Workstation support
Provide hands-on and remote controlled Workstation support services while also providing expertise on support services when requested by peers and clients
Document, maintain, upgrade or replace hardware and software systems
Provide true customer service oriented Desktop support

REQUIREMENTS:

Minimum 1 years of experience in a Desktop or Deskside support role
A+ Certification highly preferred
MUST have RECENT experience with Windows XP & 7, and Microsoft Office Suite
Experience with Lotus Notes is a plus
Strong communication, organization and planning, work ethic, client facing and interpersonal skills.

WHAT IT'S LIKE TO WORK HERE:

This is a fast pace corporate work environment. Individuals are normally able to dress business casual. In this environment there will be a lot of customer service needed along with the fast-pace challenging setting. Will be times where this person will need to translate technical terms into non-technical language. This individual will be a part of a team, but in some circumstances will be required to work independently

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Brooksource