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Desktop Support Technician
Eingestellt von DG Business Solutions Inc
Gesuchte Skills: Support, Lan, Network, Vpn
Projektbeschreibung
LOCATION: PALO ALTO, CA
START: 2 WEEKS
DURATION: 6MONTHS+
JOB SUMMARY
Provide daily Desk Side Support
Typical requirements for day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers and computer hardware.
RESPONSIBILITIES
• Supports the Windows desktop community. Diagnoses and troubleshoots computer and general network issues. Provide support for field personnel remote communications and connectivity issues.
REQUIREMENTS
EDUCATION:
• Requires a bachelor's degree in computer science or equivalent training/education
KNOWLEDGE AND EXPERIENCE
• Requires minimum 5 years knowledge of Desk Side Support
• Requires minimum 5 years knowledge of phone system support
• Knowledge of computer applications (ie: Microsoft Word, Excel, PowerPoint, Access & Project, Windows, Visio, etc.) required
• Advanced knowledge of Windows environment and computer hardware and software at an intermediate or advanced level
• Experienced in remote customer support including wireless LAN access, VPN, DSL, and Cable services.
• Experience in Backups, Active Directory, Exchange 2010, and Windows server environments
• Experienced in supporting PDA's (iPhone and iPad).
• Experienced in supporting senior level executives
• Experienced in Altirisparticipates in determining objectives of assignment; work is reviewed for adequacy in meeting objectives
Projektdetails
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Einsatzort:
Palo Alto, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
6 months+
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges