Desktop Support Technician

Yoh has a contract opportunity for a DESKTOP SUPPORT TECHNICIAN to join our client in Springfield, TN.

JOB RESPONSIBILITIES:

- Configure and deploy PC's, laptops, printers and peripheral equipment
- Install and configure software for PC's and laptops
- Implement desktop hardware and software standards
- Provide 2nd level technical support for local office and supported remote users
- Assist with the configuration of Servers for the enterprise
- Assist with management of server performance to include file Servers, database Servers, web Servers, domain resources, and DHCP and WINS Servers for the LAN/WAN
- Document all process and changes with Servers
- Perform system backups and data recovery. Resolve network communication problems
- Utilize Service Manager 7 to coordinate support activities
- Track hardware and software unitizing asset management procedures
- Provide weekly status reports to departmental management
- Participate in desktop related project as assigned by management
- Commit to thorough documentation and knowledge sharing at all times
- May perform other duties as assigned
- On call for after-hours support

JOB QUALIFICATIONS:

- Bachelor's Degree preferred or equivalent technical education
- Two to three (2-3) years of technical support experience for end user or network computing with hands on experience supporting desktop PC in a Windows XP and Terminal Service environment.
- Two to three (2-3) years of configuring PC's, installing network cards, modems, memory shops, etc.
- Two to three (2-3) years of experience installing and configuring software.

DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECHJ2WBRCHAR

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Branch: IT & Telecom