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Desktop Support Technician
Eingestellt von Yoh
Gesuchte Skills: Support, Client, Voip
Projektbeschreibung
JOB RESPONSIBILITIES:
- Assisting senior ITS personnel with ensuring that all hardware platforms, operating systems, utilities, and related tools and devices are available for successful management of production schedules and service levels.
- Assists with analysing and evaluating system malfunctions and takes appropriate action to correct systems as directed.
- Escalates malfunctions to level II or level III support when necessary, documents problems and resolutions. Maintain asset inventory.
- Assists with installing hardware and software and training individuals on new software desk side.
JOB QUALIFICATIONS:
- Strong Written and Verbal Communication Skills
- Strong Customer Service Skills
- Demonstrates analytical, problem-solving, planning, and risk management skills.
- Windows 7 troubleshooting and maintenance.
- Through knowledge of Microsoft Office products.
- Knowledge of wide and local area networks, and associated hardware.
PREFERRED JOB SKILLS/EXPERIENCE/KNOWLEDGE:
- Avaya VoIP phone experience is preferred.
- HDI Certification is a plus.
- Experience working in a desktop support role with four to seven (4-7) years experience preferred.
DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.
Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading HR Solutions.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.
Tax Term: CON_W2
J2W: INFOTECH
MONJOBJ2WNWIT
Ref:
Enterprise: IT & Telecom
Projektdetails
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Einsatzort:
Voorhees, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges