Desktop Support Specialist - Secret Clearance Job

DESKTOP SUPPORT SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in Millingtohn, Tennessee.

POSSESSION OF A SECRET SECURITY CLEARANCE IS REQUIRED AS A CONDITION FOR EMPLOYMENT.

TOP SKILLS YOU SHOULD POSSESS:

- Security + Certification

WHAT YOU'LL BE DOING:

- Provide hardware and software support for the Company computer systems, peripherals, and printing devices
- Install, configure and troubleshoot various software and hardware
- Troubleshoot network connectivity issues on customers desktop workstations and laptops
- Perform minimal system administration services to include blackberry users, LAN/WAN, Active Directory, and exchange accounts
- Receive and resolve calls, interfacing with users, identifying and resolving problems, escalating unresolved Incident tickets (Remedy and Service Manager 7, ticketing system) as appropriate and track calls
- Monitor Remedy and Service Manager queues for new Incident tickets.
- Provide local and remote desk support
- Provide excellent customer service.

WHAT YOU NEED TO BRING TO THE TABLE:

- Must be able to lift up to 40lbs with assistance.
- Must have a Secret Clearance
- Must have Security+ certification

WHAT ARE YOU WAITING FOR? APPLY NOW!

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. If you are an individual with a disability and you require an accommodation in the application process, please email.

J2W: INFOTECH

TAX TERM: CON_W2

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YFS/Aviation: IT & Telecom