Desktop Support Specialist - Lumension

Our client is currently seeking an experienced Desktop Support Specialist to implement and configure the centralised desktop platform for one of our largest federal government client organisations.

Key responsibilities include but are not limited to:

- Providing technical specialism in the management and maintenance of a centrally managed desktop environment.
- Proactively Supporting & maintaining desktop platform with adherence to ITIL based operational support and delivery processes
- Proactively managing Customer Support requests generated via the Help Desk
- Ensuring best practice is adhered to in the delivery of the desktop service.

Key Skills/Experience:

The Desktop Support Specialist role requires a strong understanding of centralised SOE Deployment, Application Management and Virtualisation technologies. The ideal candidate will be able to successfully deliver to tight timeframes and have demonstrated experience in a similar role in a large, complex ICT environment.

To be successful in this role, you will be able to demonstrate the following competencies:

- Proven in-depth knowledge in one or more of the following technologies:
- Windows 7 platform management
- Citrix XenDesktop
- AppSense Application and Profile Manager
- App-V Application Management
- Lumension Device Control
- Demonstrated analytical and problem solving skills
- Experience and/or Certification in Information Technology Infrastructure Library (ITIL) is highly desirable

DUE TO SECURITY CLEARANCE REQUIREMENTS FOR THIS ROLE, CANDIDATES MUST BE AUSTRALIAN CITIZENS WHO CURRENTLY HOLD A NV2/TOP SECRET SECURITY CLEARANCE OR HIGHER.

Interested? Please call Esther Hiltebrand quoting job # 20344 for a confidential discussion or click the 'Apply' button below for immediate consideration!