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Desktop Support Specialist Job
Eingestellt von Yoh
Gesuchte Skills: Support, Lift
Projektbeschreibung
POSSESSION OF AN ACTIVE SECRET CLEARANCE IS REQUIRED
TOP SKILLS SHOULD YOU POSSESS:
MUST have a current Security + CE Certification
MUST have an active Secret or above clearance
Helpdesk/Deskside/Remote PC Support
WHAT YOU'LL BE DOING:
Under general supervision in a consolidated call center/help desk environment, provide technical software and hardware problem resolution on personal computer systems.
Perform routine service requests, software installations, problem diagnosis and resolution in accordance with contractual scope and timeliness requirements
Be able to clearly communicate technical solutions in a user-friendly, professional, and courteous manner
Provide one-on-one training to users as needed; accurately enter, code, and track issues (tickets) in accordance with established guidelines
Refer (transfer) more complex problems to the appropriate 2nd Tier support departments
Perform related administrative and reporting requirement as required.
WHAT YOU NEED TO BRING TO THE TABLE:
Educational Requirements: HS or GED
Active Secret clearance
8570 Certification (Security+ CE)
Security Clearance (Active Secret or above)
Ability to routinely lift 50 lbs.
PREFERRED SKILLS:
Microsoft Windows 7
Microsoft Active Directory Account Management
Air Force Standard Desktop Configuration (SDC)
NetIQ Directory Resource Administration (DRA)
BMC Remedy
RECRUITER: Jeff Windham
Yoh, a DayJ2W: GOV
TAX TERM: CON_W2 ; TAX TERM: VETJOB
J2WYOHFED
Ref:
YFS/Aviation: IT & Telecom
Projektdetails
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Einsatzort:
El Segundo, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Webentwicklung, Sonstiges