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Desktop Support Specialist Job

Eingestellt von Yoh

Gesuchte Skills: Support, Lift

Projektbeschreibung

DESKSIDE SUPPORT SPECIALIST needed for a CONTRACT opportunity with Yoh's client located in El Segundo, CA.

POSSESSION OF AN ACTIVE SECRET CLEARANCE IS REQUIRED

TOP SKILLS SHOULD YOU POSSESS:

MUST have a current Security + CE Certification

MUST have an active Secret or above clearance

Helpdesk/Deskside/Remote PC Support

WHAT YOU'LL BE DOING:

Under general supervision in a consolidated call center/help desk environment, provide technical software and hardware problem resolution on personal computer systems.

Perform routine service requests, software installations, problem diagnosis and resolution in accordance with contractual scope and timeliness requirements

Be able to clearly communicate technical solutions in a user-friendly, professional, and courteous manner

Provide one-on-one training to users as needed; accurately enter, code, and track issues (tickets) in accordance with established guidelines

Refer (transfer) more complex problems to the appropriate 2nd Tier support departments

Perform related administrative and reporting requirement as required.

WHAT YOU NEED TO BRING TO THE TABLE:

Educational Requirements: HS or GED

Active Secret clearance

8570 Certification (Security+ CE)

Security Clearance (Active Secret or above)

Ability to routinely lift 50 lbs.

PREFERRED SKILLS:

Microsoft Windows 7

Microsoft Active Directory Account Management

Air Force Standard Desktop Configuration (SDC)

NetIQ Directory Resource Administration (DRA)

BMC Remedy

RECRUITER: Jeff Windham

Yoh, a DayJ2W: GOV

TAX TERM: CON_W2 ; TAX TERM: VETJOB

J2WYOHFED

Ref:

YFS/Aviation: IT & Telecom

Projektdetails

  • Einsatzort:

    El Segundo, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Webentwicklung, Sonstiges

  • Skills:

    support, lift

Yoh