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Desktop Support Specialist

Eingestellt von Yoh

Gesuchte Skills: Support, Client, Wan, Lan

Projektbeschreibung

Yoh has an ongoing contract opportunity for a DESKTOP SUPPORT SPECIALIST to join our client in Parris Island, SC.

POSSESSION OF OR THE ABILITY TO OBTAIN A SECRET SECURITY CLEARANCE (W/SSBI) IS REQUIRED AS A CONDITION FOR EMPLOYMENT.

JOB RESPONSIBILITIES:
- Provide hardware and software support for the USMC and Navy computer systems, peripherals, and printing devices
- Install, configure and troubleshoot various software and hardware
- Troubleshoot network connectivity issues on desktop workstations and laptops
- Perform minimal system administration services to include blackberry users, LAN/WAN, Active Directory, and exchange accounts
- Receive and resolve trouble calls, interfacing with users, identifying and resolving problems, escalating unresolved trouble tickets (Remedy and Service Manager 7, ticketing system) as appropriate and track calls
- Monitor Remedy and Service Manager Queues for new call tickets.
- Provide local and remote desk support
- Provide excellent customer service.

JOB QUALIFICATIONS:
- Must be certified on Security+ within six (6) months of hire
- Strong Customer Service Skills
- IT support experience or equivalent IT knowledge through education

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Kelly Burkert

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading staffing solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

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SFSF: INFOTECH

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh