Desktop Support - Secret

Yoh has a contract opportunity for a SECRET CLEARED DESKTOP SUPPORT SPECIALIST to join our client in Devens, Massachusetts.

JOB RESPONSIBILITIES:
- To provide Desk Side and Remote Technical support to the users at Fort Devens.

Job Qualifications:
- Advanced Active Directory Knowledge and Experience.
- Advanced Knowledge and Experience with Microsoft products (specifically WIN7 Operating Systems).
- Advanced Knowledge of a COTS ticketing system (preferably Remedy).
- Knowledge of Common Access Card (CAC).
- Knowledge of USMC customer (prior NMCI experience is a plus, prior military experience is helpful).
- Knowledge of printers (network and stand-alone, multiple vendors).
- Exceptional customer support skills.
- Able to lift and carry 50lbs.
- Able to work with minimal direction.
- Able to quickly identify and resolve issues and follow set escalation paths when/if required.
- Work week is 40 hours a week within a seven day period (Monday to Sunday)/eight (8) hours a day no OT unless prior approved by both customer and leadership in writing.

DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry.

Yoh, a Day and Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH; J2W: GOV

Tax Term: CON_W2

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YFS/Aviation: IT & Telecom