Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Desktop Support (SC) - Hampshire

Eingestellt von Synergize Consulting Ltd

Gesuchte Skills: Support, Client, Network, Tcp

Projektbeschreibung

Currently seeking a security cleared Desktop Support Technician/Engineer to be based on site in Hampshire on a 12 month contract to be confirmed by the client.

DUE TO THE NATURE OF THE ROLE AND THE TIME SCALE AND REQUIREMENTS ISSUED BY THE CLIENT, CANDIDATES HAVE BEEN ASKED TO HOLD CURRENT SC LEVEL SECURITY CLEARANCE FOR THIS ROLE.

Please find full details in relation to the role, as provided by the client for your consideration:

ROLE OVERVIEW:

The DII project is contracted to supply both hardware and software infrastructure solutions to support the MoD transition to a common base solution, based on Windows server platform and UAD products, whilst ensuring ongoing connection and support to Legacy systems and the ultimate transfer of such into the DII solution. This is a multi-phased operation involving the development of many new solutions and the re-implementation of existing products in the DII environment.

The vision for DII(F), is for a managed infrastructure service that:

- Enables collaborative planning and working across Defence
- Allows the exchange and sharing of electronic information across the whole of Defence
- Provides secure access to information, anywhere at any time
- Provides electronic document and records management
- Enables any corporate, mission, business or local application to be provided to any authorised user
- Provides standard interfaces to external systems where there are many duplicate connections at present

DAY TO DAY RESPONSIBILITIES:

All engineering change is delivered from the Atlas Development and Model Office (DMO) system environments. The DMO system environments provide approximately a 7,000 server farm estate physical and virtual, in excess of 300 Network devices and in excess of 1 Petabyte of SAN. These environments are of an Enterprise Scale and represent a critical and strategic capability to Atlas and external suppliers delivering work into Defence onto the common Defence Core Platform. The successful candidate will be required to be security cleared to SC level.
Atlas has a need for a Site IT Support Engineers for providing services to the Atlas Site in Hook, and in addition site attendance at the designated Fujitsu site for any HP specific change for Atlas.

Key Deliverables:
- Implementing site level IMACs
- Interface with HP on site level changes and services
- Supporting local security officers as appropriate
- Highlighting issues and escalations as needed
- Raising service requests, and dealing with vendor 4th line support
- Following processes for managing incidents and work requests via the appropriate systems and procedures.
- Comply with Asset Management and Procurement procedures as appropriate
- Support of the Backup and Recovery teams objectives.

ESSENTIAL SKILLS:

- SC Clearance
- Desktop Troubleshooting
- Basic Network and Infrastructure Troubleshooting
- Desktop PC hardware installation and support (HP and Dell)
- Microsoft Windows XP Professional & Windows 7
- Windows 2003 Server infrastructure
- Basic Active Directory
- Microsoft Desktop Applications
- Asset Management Disciplines
- Good internal customer communication skills (interfacing with both technical and non technical users)
- Pro-active
- Enthusiastic

DESIRABLE SKILLS:

- Server hardware, installation and configuration (Dell, HP and IBM)
- TCP/IP and networking
- Windows 2007/2008
- Defence Knowledge
- Working in an Enterprise scale systems environment
- Working in a high-demand mutli-programme environment

PERSONAL COMPETENCIES:

- Excellent Written and Verbal Communication Skills
- Team Player

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synergize Consulting Ltd