Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
Desktop Support Engineer
Eingestellt von Mpower Plus UK Ltd
Gesuchte Skills: Support, Engineer
Projektbeschreibung
DESKTOP SUPPORT ENGINEER
PRIMARY SKILLS
- UNIX client workstations and Servers, Windows client workstations and Servers, Linux, HPUX, SUN, Windows
- VMware environments, Storage Devices
- Scripting
- Process definitions and improvements
- Network investigation and troubleshooting
- Specific infrastructure support functions (ex. Backups, hardware repair, terminal server, SAMBA administration, remote console)
- On-site hands for other IT support groups (ie. Networking and Computing Services)On-site administration of asset management responsibilities including applying asset tags to new IT assets (typically Servers & storage) and physical count/verification of IT assets located in supported data centers during annual asset inventory exercise.
- Systems administration functions (ex. monitoring, disk management, computer room maintenance, technical planning and consulting, System imaging and configuration)
- Technical Server and storage set up, deployment and support
- Diagnosis of cross-disciplinary (server, storage, network, application) incidents
- Application support on a site-by-site or remote basis (CDP, Netbackup, Symantec EP11) interaction with other IT towers such as: Networks, NAS storage, Remote Access, Enterprise services/Servers
- Frontline Support: call tracking queue, providing resolution to end users by phone and through desk side assistance, utilizing call tracking tools, a knowledge database, and adherence to standard, pre-defined support processes
- Operations Support: maintenance and administration of the infrastructure maintaining a tape backup schedule and media management.
PRIMARY SKILLS
- UNIX client workstations and Servers, Windows client workstations and Servers, Linux, HPUX, SUN, Windows
- VMware environments, Storage Devices
- Scripting
- Process definitions and improvements
- Network investigation and troubleshooting
- Specific infrastructure support functions (ex. Backups, hardware repair, terminal server, SAMBA administration, remote console)
- On-site hands for other IT support groups (ie. Networking and Computing Services)On-site administration of asset management responsibilities including applying asset tags to new IT assets (typically Servers & storage) and physical count/verification of IT assets located in supported data centers during annual asset inventory exercise.
- Systems administration functions (ex. monitoring, disk management, computer room maintenance, technical planning and consulting, System imaging and configuration)
- Technical Server and storage set up, deployment and support
- Diagnosis of cross-disciplinary (server, storage, network, application) incidents
- Application support on a site-by-site or remote basis (CDP, Netbackup, Symantec EP11) interaction with other IT towers such as: Networks, NAS storage, Remote Access, Enterprise services/Servers
- Frontline Support: call tracking queue, providing resolution to end users by phone and through desk side assistance, utilizing call tracking tools, a knowledge database, and adherence to standard, pre-defined support processes
- Operations Support: maintenance and administration of the infrastructure maintaining a tape backup schedule and media management.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Ingenieurwesen/Technik, Sonstiges