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Desktop Support Associate Level 2
Eingestellt von CompuCom
Gesuchte Skills: Support, Perl, Unix
Projektbeschreibung
Contact us to find out why COMPUCOM IT WORKFORCE SOLUTIONS is the employer of choice for contractors. This is a CONTRACT TO HIRE opportunity!
OVERVIEW
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals through remote support in a large scale enterprise environment.
- Determines and recommends which products or services best fit the customers' needs.
- Relies on experience and judgment to plan and accomplish goals.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Works under general supervision.
- Flexibility to work on any shifts (24/7) including weekends.
REQUIREMENTS
- Requires at least 2 - 4 years of IT experience including laptops, desktops, printers and networks
- CompTIA A+ or Microsoft certifications desirable
- Above average skills in troubleshooting a wide variety of software
- Hardware break-fix experience
- Windows XP and Windows 7 experience
- MAC desirable
- Perl and command line Scripting desirable
- Command Line experience and/or Unix skills a plus
- Messaging and Exchange Server skills desirable
- Virtual Infrastructure (VDI) experience a plus
- Experience in Legacy Remedy or Web Based Remedy a plus
- Experience in root cause analysis a plus
- Enterprise level tech support experience preferred
- Must have excellent soft skills (customer interaction and communication skills)
- Professional appearance and demeanor required to work face to face with clients
- Ability to work with all levels of an organization required
- Ability to multi-task and follow through on all work required
- Associate's degree or equivalent
Projektdetails
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Einsatzort:
Bentonville, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges