Desktop Support Analyst

END USER DESKTOP SUPPORT CONSULTANT ITALIAN ENGLISH

Desktop Support consultant needed for 8 month contract for Large automotive company.

Skills:

- Excellent knowledge of Active Directory
- Experience in troubleshooting issues related to Windows XP, Windows 7 & Windows Vista OS.
- Experience in imaging software for OS deployment.
- Excellent knowledge on VPN Client configuration
- Excellent knowledge on SCCM client for software deployment
- Experience on remote connectivity tools like Netmeeting, Windows remote connectivity
- Good knowledge on Antivirus client troubleshooting.
- Knowledge on Windows Servers (Win2003 & Win2008) and different role like Print, File, DHCP, DNS Servers etc.
- Good knowledge in server racking, cabling, configuration & troubleshooting of RSA/ILO.
- Configuration on Backup, Backup status, Restoration of file.
- Basic troubleshooting on Servers
- Basic knowledge on network, wireless Router configuration and troubleshooting.
- Strong Communication in Local & English languages
- Good documentation and presentation skills.
- Experience in remote troubleshooting
- Working knowledge of Vmware ( VDI management etc)
- Microsoft Windows Certificate - MCPIT/MCP etc
- Hardware knowledge
- Knowledge on configuration of mobile devices
- Knowledge on iPAd,iPhone configuration
- Understanding of ITIL framework.

Must speak fluent Italian and English.