Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Desktop Support Analyst

Eingestellt von Beacon Hill Staffing Group -Philadelphia

Gesuchte Skills: Support, Erp, Client

Projektbeschreibung

Our client in Center City Philadelphia is looking for a Desktop Support Analyst for a long-term contract role. There is a potential for this position to become permanent as well.

They will be troubleshoot and resolve technology incidents and requests via telephone, email and walk-up support as needed, logging those interactions as tickets. They will build and deploy PCs and laptops, support corporate telephony and mobile device technology at the end user level, and provide regular status updates to customers, stakeholders and management during extended troubleshooting efforts.They will collaborate with second and third level technology teams for urgent or complex issues, and be asked to uphold the service standards and expectations in accordance with documented Key Performance Indicators.

JOB REQUIREMENTS:

* Technologies: Windows 7, Microsoft Office, Active Directory

* Experience providing IT desktop support in a large, global, corporate environment

* Polished, confident presence

* Excellent written (email) skills

* Ability to effectively balance high volume productivity demands against ability to provide analytical troubleshooting and problem resolution

* Customer-focused with a "service first" mentality

* 2+ years experience in Desktop Support

Beacon Hill Staffing Group is an EEO Employer.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries on a contract, direct (permanent), contract-to-direct and project basis. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

We look forward to working with you.

Projektdetails

  • Einsatzort:

    Philadelphia, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Beacon Hill Staffing Group -Philadelphia