Desktop Support Administrator

Desktop Support Administrator - 10521

DETAILS

Location: Downtown Dallas, TX 75201
Position Type: Long-Term Contract
Hourly/Salary: BOE!
W2/1099/C2C Requirements: MUST be able to bill on a W2 basis. NO 1099 or C2C options are available at this time.

Additional Benefits:

Dart Transportation Accessibility and Discounts, Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, 401(k), and Vision Insurance.

ABOUT THE CLIENT

Awards earned by this Client
HDI - Help Desk Institute of America - Multiple Accolades Achieved
Working Mother's Magazine 100 Best Companies for Working Mothers
Diversity Magazine's Top 50 Companies for Diversity
Fortune Magazine's Best 100 Companies to Work For
Training Magazine's 125 Top Training Companies
Business Week Magazine 50 Best Places to Launch a Career
Hispanic Magazine Corporate 100 Leaders
Companies That Care Honor Roll

ABOUT THE POSITION

GTN Technical Staffing is currently seeking a Desktop Support Administrator for a Long-Term Contract opportunity in Downtown Dallas, TX. The Desktop Support Administrator will work for a highly-respected and well established global organization where you can live up to your potential and experience opportunities for career growth. Our Fortune 500 client offers real career opportunities, but it will require a mature and professional individual.

Monitor Remedy tickets created within the scheduling tool
Check inventory and enter laptop order (or HD/RAM order) into Ariba purchasing system under user name to be migrated
Track equipment shipping to ensure timely arrival in office
Communicate tracking information to local DSS and answer tracking questions from migrating user
Monitor project mailbox, answering user questions about migrations, equipment, special requests as they come into mailbox
Create, maintain and provide regular reporting on equipment placement, requests, etc. to project team

TECHNICAL REQUIREMENTS

2+ years of experience in the following skill sets
MS Office application support in a large corporate environment
Strong MS Excel application support skills
Experience with Remedy or similar ticket tracking system
Experience with Ariba or similar purchasing software
Familiar with HP laptops and components required